We're a cybersecurity company. We take privacy seriously — yours, not just our customers'. This policy explains exactly what information we collect, why we collect it, what we do with it, and what we'd never do with it. In plain English.
Most privacy policies are written by lawyers to protect the company. This one is written to actually inform you. Here's what you really need to know:
If anything below contradicts this summary, the summary wins. We meant what we said up here.
When you fill out a form on our website (contact, signup, partner application, risk assessment, etc.), we collect what you provide. That typically includes:
When you visit complyn.com, our hosting provider (Cloudflare) and basic web analytics record limited technical information:
If you're a Complyn customer, our security agents collect telemetry from your devices to detect threats. This includes things like running processes, network connections, login events, and file activity. This data exists for one reason only: to protect your business. We do not use it for marketing, profiling, or any other purpose.
We use the information we collect to:
We do not use your information to build advertising profiles, target you with ads, train AI models, or sell to third parties.
We share the minimum necessary information with a small number of trusted vendors who help us operate. These include:
Each of these vendors is contractually bound to handle your data only on our instructions and to maintain reasonable security.
We will also share information if legally compelled — for example, if we receive a valid subpoena or court order. We push back on overly broad requests and will notify you when permitted by law.
What we never do: Sell your data. Trade your data. Hand it over to advertisers, data brokers, or marketing firms. Use it to train AI models without your express consent.
We're a cybersecurity company. Failing at security would be embarrassing and existential. We protect your data with:
No system is perfectly secure. If we ever experience a security incident affecting your data, we will notify you promptly and provide details about what happened and what we're doing about it.
We keep information only as long as we need it for the purpose we collected it:
You can ask us to delete your data sooner — see "Your rights" below.
Depending on where you live, you may have specific legal rights regarding your personal information. Regardless of jurisdiction, we extend these rights to everyone we deal with:
To exercise any of these rights, email hello@complyn.com. A real human will respond, usually within one business day.
complyn.com uses minimal cookies and tracking. Specifically:
We do not use advertising cookies, retargeting pixels, social-media tracking pixels, or third-party advertising networks.
Our services are designed for businesses, not for children. We do not knowingly collect information from anyone under 13 years old. If you believe a child has provided us with information, please contact us at hello@complyn.com and we will delete it.
If we update this privacy policy, we will update the "Last Updated" date at the top of the page. For material changes (anything that meaningfully affects your rights or how we use your data), we will email customers and post a notice on the website.
If you don't agree with changes to the policy, you can delete your account or stop using our website at any time.
If you have any questions about this policy, your data, or how we handle privacy in general, reach out. A real human will respond — typically within one business day.